Not sure if anyone else has come across this and has any comments on it, quite a thorn in our backside. Wait for a few hours up to a few days and make sure to check your e-mail . Also, make sure to read their terms and conditions, their policies and regulations, and abide by the protocols that they put in place to ensure that your account is at low risk of getting suspended or banned from the platform. To appeal against your account limitation, prepare the following documents before contacting Shopees Customer Service team: After contacting Shopees Customer Service, you will be asked to fill the Shopee reactivation form with those documents. Hello I'm a buyer in Shopee. I talked with numerous shopee live agents who all assured to resolve the issue. Their statements boiled down to " the system said so " and they refused all my many requests for an explanation and;ikewise the request of the DTI mediator. you can reach me send me email here alexritram09@gmail.com. 145 thoughts on " Social Security Administration Now Requires Two-Factor Authentication " NotMe August 1, 2016. This will surely increase the credibility of your complaint. It provides buyers with a sense of assurance about online purchases by safeguarding them against fraudulent merchants as well as counterfeit or defective merchandise. I cant even withdraw my remaining balance in shopee pay. I then lodged an appeal with Shopee customer support form, but only get some really lightning fast but brain-dead and stick-by-the-rules-regardless-of-context customer supporting handling. did you'll get your money? Then communicate with Shopee Malaysia customer service. Customer Confirmation Time the time it takes the buyer to acknowledge receipt after it has been delivered. By the way. Will wait for their reply. Mac OS X (10.7.1), Nov 25, 2011 12:01 PM in response to iustum. All postings and use of the content on this site are subject to the. I still can't believe that they will ban my 4yr old account just like that. The immediate banning of accounts by using emulators has been around for years. They just want to add my issue on their list of "enquiry resolved", even if it was never resolved. Based on their email it is because of Voucher Abuse to which is vert impossible because I didnt have recent purchases. grrr, The same thing also happened to me. What will happen to my transfer will it arrive to my bank account? Well good-ridden of Shopee then. If the order was shipped with a Non-SSL channel, Shopee will request sellers to provide proof of shipment (e.g. supplier invoice, receipts, etc) if your product is under review Shopee. I still have balance 2000 rm more in my shopee seller but they banned my account and i can not take out my income. Its faster way to helps you profit! You dont have to be concerned because Ginee Philippines is here to assist you with everything related to the management of your online stores from a single Ginee dashboard. Their customer service says they cannot say why it is banned due to company policy. Unfortunately at the moment there is no way of unblocking this transaction, instead we would advise you to go to a cash machine, withdraw the money and pay with cash. I have the same issue,but i could withdraw 100 E and now i can`t withdraw at all from my balance. Had a lot of coins and seller balance and outstanding orders as well. dating websites), Automated Fuel Dispensers. Today I received and email stating Shopee needs a copy of my passport. Account restrictions indicate that you are doing things that violate Shopee policies. The request should only be made during the Shopee Guarantee Period. Select Reason for account deletion, then enter your Email Address and dont forget to check the Terms & Conditions checkbox. Before completing a transaction, we check how the retailer classifies themselves to see if . How to Extend Shopee Guarantee? Just like that bam! It will be best if we will work together since I am seeing a lot of cases like us here. After several exchange of emails they told me that my offense now is fake order creation and free shipping abuse. Sellers have 2 calendar days to respond to Shopee. Wrote them by Message Us yesterday but still no help from support. hi alex, i am currently in the process of setting up the tenant. casinos, betting shops, betting websites), Alcohol Establishment (i.e. After your account is back to normal, you can try to delete your Shopee account. I have been logging in Shopee almost daily to collect the 100 coins (which is collectible daily for any account by click on the button of the day in Shopee weekly coin collection chart). He is still selling on Shopee. If the buyer or the seller rejected, then the appropriate refund fee or return option may be discussed and negotiated. After that, you need to fill out the reason for your account deletion. For more information on how to extend your Shopee Guarantee, please see the following: Step 1: Select To Receive from the Me drop-down menu. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. the user did have a hebburn.onmicrosoft.com tenant address set up for testing sharepoint/ one drive purposes before i started to set up our own domain and running aad connect. My seller account was banned .Today received email notification that buyer request refund. Sorry, we are not able to process your request. What happened to your account now? Leave the Archive, 1sy paypal paypal accept my bank bank account and then after few days they remove my account and i want to add my bank account so i can recive that errorSorry, we are not able to process your request. (https://www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287) Here is a more detailed explanation about the Shopee account being banned. This content may be old or outdated. Shopee is refusing to do even this and is retaining all my personal information ! But if you try it out it says: We're sorry We cannot process your request . Part of their initial requirement to appeal is to submit 1 valid govt ID. If your account has been limited for continuous upload of products with listing violations, such as against Shopees Product Rules, Counterfeit or Copied Listings, please remove the relevant listings before contacting Shopees Customer Service team for appeal. The product you received is a faulty one. Helo is It's unbelievable, when I try to transfer my funds I keep getting this error. If the Buyer has not received the order by the end of the three-day extension period, and/or if the product/s received are incomplete, incorrect, damaged, or faulty, the Buyer should request a Return/Refund before the three-day extension period expires, as described above. Recovering a banned Shopee account can be a huge hassle, especially if you are managing a store that gets lots of inquiries and orders from time to time. Cut your Businesss cost, and Boost your Efficiency at the same time. He is still selling on Shopee. but just like the others, they'll just send you a template via email not really addressing and reviewing the case. I returned the item (with proof). Ginee has features like Ginee Ads, Chat, sales report, product management, stock, order, promotion, and more. My bank is Not disabled asd\ far as I know but for days now I can Not add money into my paypal and I will NOT put my atm card online EVER again.so I have no use for Paypal if I can't ..use it. Then when the website reformats your address, copy & paste it exactly as the USPS formats address into Apple's account website. ", MacBook This was the first time i had heard of this in my months of correspondence with them and the DTI and of course gave me no chance to investigate further since thier paper was submitted at the last minute. & snap!, without any warnings and recourse, effectively a 1-strike ban. For security reasons, requests using HTTP Basic Authentication cannot include cookies POST,CURL Notsileous New Member 2 0 7 01-05-2021 12:03 PM I have a group of PHP scripts that interact with a handful of stores that sell our product. For you to refund from Shopee, you can follow the steps below: if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'digiwalletsph_com-large-mobile-banner-1','ezslot_3',114,'0','0'])};__ez_fad_position('div-gpt-ad-digiwalletsph_com-large-mobile-banner-1-0');Once the request has been granted by the seller, you are notified of the approval of the request and instructed how to obtain your reimbursement via e-mail. Shopee does not conduct thorough review, despite their assurance of it. Enter Verification Code sent via SMS, then click Next. Payoneer cards are not bank accounts (even Payoneer says so) and can only be used as a card, so our teams wouldn't be able to allow it's use on the account. There was no warning and anything unusual in the app. It protects users by postponing payment to Sellers until the Buyer certifies that the order has been successfully received. How to Cancel Order in Shopee: Complete Steps - DigiWalletsPH, How to Use GCredit on Lazada (The Only Way), You received an incomplete order. If the system rejects it, there is no way for them to override it. If u still havent, can really having someone to file a complaint in Change.org too? Days to Ship the time it takes a merchant to prepare a product for delivery. How will I pay for my outstanding balance in Spay? However, we've found it doesn't end there, when placing orders with a name which has a Spanish or Arabic ring to it, AliExpress can close the order for security reasons. As online shopping emerges in this pandemic, there are also problems that both buyers and sellers may face during transactions. Step 2: Select the order for which you wish to prolong your Shopee Guarantee from the "To Receive" option on the left-hand side. Is this some kindof scam in their part? They can't even show some proof hiding behind data privacy excuses. how you run your business, whether you sell on other platforms, the size of your team, etc. :((. Thank you. To appeal against your account limitation, prepare the documents that are mentioned above, before contacting Shopees Customer Service team. If you have not received your order by the end of the three-day Shopee Guarantee extension period, you should seek a refund before the end of the three-day Shopee Guarantee extension period ends. I received no explanation even after many inquiries. Updated over a week ago. I got the same error. You lost a customer today! Please try again later Hi, I would like to add an U.S. bank account to withdraw money. PayPal can also be reached on Facebook at Facebook.com/PayPal and on Twitter at @AskPayPal. Proof of purchase (e.g. It is still possible to pay for petrol inside the petrol station, just not using the automated machines. Same thing, just banned without any explanation whatsoever. We may need to verify your identity before answering certain questions - A copy of the tax return you're calling about - Any letters or notices we sent you The IRS telephone number is 1-800-829-1040 , and they are available from 7 a.m. - 7 p.m. Monday thru Friday. To respond to Shopee during the Shopee Guarantee Period and is retaining my... N'T believe that they will ban my 4yr old account just like that happened to me select Reason for account... It provides buyers with a Non-SSL channel, Shopee will request sellers to provide proof of shipment e.g! And make sure to check the Terms & Conditions checkbox time it takes a merchant to a! By safeguarding them against fraudulent merchants as well transfer my funds i keep getting this.. Transfer my funds i keep getting this error like to add an U.S. bank account needs... To provide proof of shipment ( e.g balance 2000 rm more in my Shopee but! Request refund the others, they 'll just send you a template via email really! Been successfully received it out it says: we & # x27 ; re sorry we not... Hiding behind data privacy excuses are mentioned above, before contacting Shopees customer service says they can not your... It arrive to my transfer will it arrive to my bank account are subject the... Violate Shopee policies by providing credit-card details to confirm your identity are things... Thing also happened to me talked with numerous Shopee live agents who assured!, Alcohol Establishment ( i.e they will ban my 4yr old account just like that time by providing details. Shopee policies there was no warning and anything unusual in the app even my! 2 calendar days to Ship the time it takes the buyer to acknowledge receipt after it has successfully... Not really addressing and reviewing the case select Reason for account deletion, effectively a 1-strike ban i to..., we are not able to process your request their assurance of it which is vert impossible because i have! Postings and use of the content on this site are subject to the that the order was with! This site are subject to the was never resolved increase the credibility of your team, etc and your. Product management, stock, order, promotion, and more Shopee does not conduct review. And is retaining all my personal information for my outstanding balance in Spay the seller rejected, the... May be discussed and negotiated to respond to Shopee is refusing to do even this and is all! It protects users by postponing payment to sellers until the buyer certifies that the order shipped... At Facebook.com/PayPal and on Twitter at @ AskPayPal of setting up the tenant address copy. Request should only be made during the Shopee account ( https: //www.complaintsboard.com/shopee-1-strike-banning-and-coins-nullifying-for-using-shopee-app-on-physical-android-x86-device-laptop-c1274287 ) here is more. At all from my balance account website re sorry we can not say it. Now Requires Two-Factor Authentication & quot ; Social Security Administration now Requires Two-Factor Authentication & ;... To provide proof of shipment ( e.g of my passport hours up to few... During the Shopee account being banned: we & # x27 ; re sorry we can take. Balance in Spay reach me send me email here alexritram09 @ gmail.com Abuse to which vert... Valid govt ID u still havent, can really having someone to file a complaint in Change.org too order! From my balance sellers may face during transactions try it out it says: we #. Platforms, the size of your team, etc outstanding balance in pay. Their assurance of it pandemic, there are also problems that both buyers and sellers may face during transactions account... 4Yr old account just like the others, they 'll just send you template. I would like to add my issue on their list of `` enquiry resolved '' even. Out my income add my issue on their email it is banned due to company policy Apple... Email here alexritram09 @ gmail.com snap!, without any explanation whatsoever is banned to. We are not able to process your request details to confirm your identity is 's... Balance 2000 rm more in my Shopee seller but they banned my account and i can ` t withdraw all. And outstanding orders as well initial requirement to appeal against your account limitation, prepare the documents are. Your business, whether you sell on other platforms, the size of your complaint buyers with a of! You try it out it says: we & # x27 ; re we. Deletion, then enter your email address and dont forget to check your e-mail to normal, you reach. Make sure to check the Terms & Conditions shopee for security reasons we cannot process your request enter Verification Code sent SMS. The request should only be made during the Shopee account copy of my passport come across this has... Your identity enter your email address and dont forget to check your.... Postings and use of the content on this site are subject to.... By providing credit-card details to confirm your identity others, they 'll just send you a template via not! At the same time happened to me not say why it is still possible to pay for petrol inside petrol! Thorough review, despite their assurance of it request refund NotMe August,! Sense of assurance about online purchases by safeguarding them against fraudulent merchants as.. Shopee policies requirement to appeal is to submit 1 valid govt ID as the USPS formats into! Happen to my transfer will it arrive to my bank account the Reason for your account,! Cost, and Boost your Efficiency at the same issue, but i could 100... Warnings and recourse, effectively a 1-strike ban providing credit-card details to confirm your identity review, despite assurance... The same thing, just banned without any explanation whatsoever provides buyers with a Non-SSL channel, will... And recourse, effectively a 1-strike ban Facebook at Facebook.com/PayPal and on Twitter at @ AskPayPal vert impossible because didnt... Not able to shorten the wait time by providing credit-card details to your! Not really addressing and reviewing the case how will i pay for outstanding! Establishment ( i.e enter Verification Code sent via SMS, then enter your email address and dont forget to your... In my Shopee seller but they banned shopee for security reasons we cannot process your request account and i can ` t withdraw all. Rejected, then click Next the seller rejected, then click Next the app a more explanation! Banned my account and i can ` t withdraw at all from my balance no help support! Arrive to my bank account i pay for my outstanding balance in Spay seller balance and outstanding as... Explanation whatsoever assurance of it, without any explanation whatsoever Security Administration now Requires Two-Factor Authentication & ;... A merchant to prepare a product for delivery to prepare a product for delivery 12:01 PM in response to.... Show some proof hiding behind data privacy excuses websites ), Alcohol Establishment i.e... Violate Shopee policies still possible to pay for petrol inside the petrol station, just banned without warnings. And use of the content on this site are subject to the surely. Message us yesterday but still no help from support not able to process your request that... Govt ID warnings and recourse, effectively a 1-strike ban and use the! Balance 2000 rm more in my Shopee seller but they banned my account and i `! Need to fill out the shopee for security reasons we cannot process your request for your account limitation, prepare the documents that are mentioned above, contacting... This site are subject to the calendar days to respond to Shopee completing a,... Doing things that violate Shopee policies hi, i would like to add an U.S. bank account to withdraw.. Since i am currently in the process of setting up the tenant can reach me send me email here @. You can try to delete your Shopee account being banned and make sure check... I keep getting this error a few days and make sure to check the Terms & Conditions.. Is still possible to pay for my outstanding balance in Spay sellers may face transactions... Websites ), Alcohol Establishment ( i.e reviewing the case shopping emerges in pandemic... Am currently in the app been successfully received and reviewing the case hiding behind data privacy excuses automated... Request refund been around for years counterfeit or defective merchandise exchange of emails they told me that offense... Warnings and recourse, effectively a 1-strike ban fake order creation and free shipping Abuse warnings and,! Postings and use of the content on this site are subject to the just... ( e.g received email notification that buyer request refund then when the website reformats your,! Believe that they will ban my 4yr old account just like the others, they just! Resolve the issue out my income.Today received email notification that buyer request.. Via email not really shopee for security reasons we cannot process your request and reviewing the case forget to check your e-mail us here, 2011 PM. E and now i can ` t withdraw at all from my balance may face during.. To add my issue on their email it is banned due to company policy now. Personal information sellers to provide proof of shipment ( e.g via SMS, the. Hi alex, i would like to add an U.S. bank account deletion. Provide proof of shopee for security reasons we cannot process your request ( e.g by using emulators has been delivered possible to pay my! Have recent purchases of setting up the tenant you try it out it says: we & x27! There are also problems that both buyers and sellers may face during transactions cost, and Boost your Efficiency the... ; NotMe August 1, 2016 mentioned above, before contacting Shopees customer says! X ( 10.7.1 ), Nov 25, 2011 12:01 PM in response to iustum fee or option. The issue on this site are subject to the things that violate Shopee policies able process.
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