Every Mercedes-Benz Certified Pre-Owned (MBCPO) vehicle comes with unparalleled peace of mind. If you have a user account with that network and are logged in at the moment you activate the plugin, the network will be able to detect your visit to our websites and assign it to your user account. How long is the warranty period? 6.3 If you use our services whilst you are outside the UK, your information may be transferred outside the EEA in order to provide you with those services. 25 th to 48 th month/85,000 km from first registration. If you want to use one of the networks, click on the respective social plug-in to establish a direct connection to the server of the respective network. 12.5 From time to time, we may ask you to refresh your marketing preferences by asking you to confirm that you consent to continue receiving marketing information from us. Those terms of use can be found on the registration pages of affiliated websites and applications. Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on our website, whichever is the earlier. Article. You may also contest a decision made about you based on automated processing by contacting the data protection department. * whichever comes first. We will also inform the CRAs about your settled accounts. Prices are current at the time of publication and subject toindividual negotiation and change by the local authorised dealer without notice. This To exchange information for warranty/aftersales; To allow for the provision of third party breakdown services by our breakdown provider; If you take a finance or lease agreement with Mercedes-Benz Financial Services UK Ltd see also section 14; If you take insurance cover or premium financing via Mercedes-Benz Insurance Services UK Ltd see also section 15; We may use your personal information to contact you if there are any urgent safety or product recall notices to communicate to you or where we otherwise reasonably believe that the processing of your personal information will prevent or reduce any potential harm to you. c. If processing your personal information is required to fulfill our legal obligations (e.g. To opt-out of Facebook Pixel analysis, you can follow this link: https://facebook.com/ads/preferences. Mercedes-Benz Genuine Accessories ordered and included within the purchase price of the car (items listed on the same invoice) are covered within the cars two-year warranty. 6. Unless you have agreed otherwise, your personal information will only be used to provide the financial services you have requested from us and to administer your agreement. This law requires manufacturers and Agents doing business in the UK which supply goods or services and have an annual turnover exceeding 36 million to disclose information regarding their policies to eradicate slavery and human trafficking from their supply chain and within their business. Warranty Period: Manufacturer Warranty if applicable - See Bosch website for more details. Please remember this fact before clicking on a link or activating a social plug-in and thereby triggering a transfer of your data. o Mercedes-Benz UK Companies disciplinary policy permits the termination of employees found to be involved in any breach of the law banning forced labour, slavery and human trafficking. MERCEDES-BENZ AGS CENTRAL REGISTRATION SERVICE, With the Central Registration Service offered by Mercedes-Benz AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. 6) and Data Transferability (Article 2 clause No. This declaration applies to all links to external pages on our website and the contents thereof. The words "anticipate," "assume," "believe," "estimate," "expect," "intend," "may," "plan," "project" and "should" and similar expressions identify forward-looking statements. In order to arrange insurance it is necessary for data to be shared with a number of parties who will also be data controllers in respect of personal information. 3 of the PDPL), Restricted processing (Article 2 clause No. Products and prices Changes may have been made to products and services since the editorial deadline for individual pages. This includes adherence to the Working time Directive and the Minimum Wage. When you activate a social plugin, the network transfers the content thus made available directly to your browser, which incorporates it into our websites. If you purchased your vehicle from an authorised Mercedes-Benz distributor, your warranty gives you total peace of mind, no matter how many miles you drive, for 12 months from the day that You may cancel the subscription at any time by using the option to unsubscribe contained in the newsletter. To the extent we use your personal data for direct marketing based on legitimate interests, you have the right to object at any time without giving reasons. Copyright Mercedes-Benz Group AG. When you buy a new Mercedes-Benz, you automatically get covered by the companys new vehicle warranty, which covers defects in The purchaser must return the defective part or accessory to the dealer's place of business during normal service hours. The social plug-in remains active until you deactivate it or delete your cookies (see section 5.d). This will include information relating to both your financial situation and history in addition to information used for the purposes of fraud prevention. Not documenting or recording the fault at an authorized service partner. We appreciate you visiting our website and your interest in the products we offer. The Modern Slavery Act 2015 came into effect on 29th October 2015. 2. WHO WE ARE 2.1Mercedes-Benz Group in the UK is made up of numerous individual companies. In these situations, we may only process your personal information whilst its processing is restricted if we have your consent or are legally permitted to do so, for example for storage purposes, to protect the rights of another individual or company or in connection with legal proceedings. You will find more information regarding recipients of personal data in our consent management system: https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. When considering an Extended Limited Warranty, Mercedes-Benz ELW is the right choice. The Mercedes-Benz warranty covers any defects in materials or workmanship, bumper-to-bumper, for the first 48 months or 50,000 miles, whichever occurs first. Assess your creditworthiness and determine whether you can afford to take the vehicle, Verify the accuracy of the data you have provided to us, Prevent criminal activity, fraud and money laundering. ANY AUTHORIZED MERCEDES-BENZ DEALERSHIP: To make a warranty WARRANTY PERIOD: This warranty is for 48 months In certain circumstances, you may ask for your personal information to be removed from our systems by emailing or writing to us at the address at the end of this policy. You also have a right to complain to the Information Commissioner's Office which regulates the processing of personal data.Further information is available on the Mercedes-Benz UK website in the Mercedes-Benz Group (UK) Privacy Policy. You have a number of rights in relation to your personal information under data protection law. HOW LONG WE KEEP YOUR PERSONAL INFORMATION FOR. As a Mercedes-Benz owner, we hope you feel reassured by our reputation for reliability and quality. In addition we store your IP address and the name of your internet provider for seven days. If youd like to opt-out of receiving marketing from a third party after providing your consent, you can do so at any time by contacting the relevant third party directly. b. 1.2This policy sets out how the ultimate parent company of the Mercedes-Benz Group (UK) Mercedes-Benz Group AG and the companies within the Mercedes-Benz Group that are based in the UK handle your personal information, including when and why it is collected, used and disclosed and how it is kept secure. 1.5This policy was last updated on 1st January 2023. This policy does not apply to those other websites and Apps so we encourage you to read their privacy statements. Your personal data is protected by legal rights which include your rights to object to us processing your personal data, and to request that your personal data is erased or corrected. National Hunter - https://nhunter.co.uk/contact-us/The personal data provided will be used to prevent fraud and money laundering, and to verify your identity. Licence rights Mercedes-Benz has sought to achieve an innovative and informative Internet site. They may use your personal information in the ways set out in How we use your personal information in Section 4 or in connection with products and services that complement our own range of products and services, for example finance or insurance products. In addition, we store your IP address and the name of your Internet service provider for seven days. Information on the cookies that we use and their features can be found in the cookies section. 7.2 We do not retain personal information in an identifiable format for longer than is necessary. Unless otherwise indicated, all marks displayed on Mercedes-Benz Group AG Internet sites are subject to the trademark rights of Mercedes-Benz Group AG, this applies especially to its model name plates, and its corporate logos and emblems. If fraud is detected, you could be refused certain services, finance or employment. The Fraud prevention agencies used are: CIFAS https://www.cifas.org.uk/contact-us. 3.2Please see further How we use your personal information in Section 4 for details of the purposes for which we use the personal information we obtain from these sources and the legal basis on which we rely to process that information. Cautions regarding forward-looking statements Internet pages, investor relations releases, annual and interim reports, outlooks, presentations, audio and video files of events (live or recorded) and other documents on this website contain among other things forward-looking statements that reflect management's current views with respect to future events. These include Mercedes-Benz UK Companies brochure entitled Ethical Business Our Shared Responsibility in which we communicate our ethical principles and associated expectations to our supply chain. We will use this information to: Assess your creditworthiness, such as assessing how you have maintained previous and current credit commitments; and Trace you at your supplied address(es) using publically available information. To provide information to government bodies or agencies for administration purposes. However, an equivalent level of protection can be created for individual instances of processing using an appropriate transfer mechanism such as specific contracts approved by the European Commission which give personal data the same protection it has in Europe or binding corporate rules. Our Alexandria Mercedes-Benz dealership near Washington DC has the information you need about your Mercedes-Benz warranty coverage. Web/DOM storage and local shared objects can be deleted separately. 7.3 We may need your personal information to establish, bring or defend legal claims, in which case we will retain your personal information for 7 years after the last occasion on which we have used your personal information in one of the ways specified in How we use your personal information in Section 4. display of personalized content or advertising based on your usage behavior), we and, if applicable, selected third parties, use your personal data if and to the extent you give your consent through our consent management system. All companies within the Mercedes-Benz Group use technical and organisational security measures to protect the personal information supplied by you and managed by us against manipulation, loss, destruction, and access by third parties. They must not be used for commercial purposes, nor copied or modified for use on other websites. data retention), we are authorized to do so by Article. We do not intend or assume any obligation to continuously update any forward-looking statement, which solely reflects the circumstances on the day of publication. Your privacy is important to us and we want you to feel comfortable with how we use and share your personal information. Further information on cookies can be found at:- https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html. This agreement is mandatory and Mercedes-Benz UK Companies does not deal with suppliers who do not sign up to this clause. With the Central Registration Service offered by Mercedes-Benz Group AG, you can sign up for every website and application belonging to the Mercedes-Benz Group and its brands that are connected to the service. c. For other purposes (e.g. MBFS may disclose the data provided by or about you to a third party in connection with our corporate finance purposes, which may include granting such third parties the right to receive amounts you owe us. When you enquire about or purchase one or more of these products or services through us (e.g. 3 rd & 4 th year EQ Extended Warranty. New Mercedes-Benz, C-Class, CLA, E-Class, G-Class, GLA, GLC, GLE, GLS, GT, S-Class, SL, SLC. 151 of 2020 may not guarantee an "adequate level of protection" for the processing of personal data in accordance with the Personal Data Protection Law No. o Mercedes-Benz UK Companies have a zero tolerance policy towards violations of the laws banning forced labour, slavery and human trafficking. Your personal data is protected by legal rights which are detailed later in this document. Mercedes-Benz Genuine Parts that are purchased separately from the vehicle, come with a one-year warranty from the date of purchase. Individual pages may contain models and services which are not available in certain countries. WARRANTY PERIOD: This warranty is for 24 months, unlimited mileage, from date of purchase. Mercedes-Benz Financial Services UK Ltd (MBFS) is a subsidiary company of Mercedes-Benz AG, owners of the Mercedes-Benz brand. To extend your Mercedes-Benz warranty after the manufacturing period, ask your local distributor. In other cases you can object to the use of such technologies if you wish (so called opt out see 11.3), 11.2 Use of online marketing products Opt-in. If you would like to withdraw your consent to receiving any direct marketing to which you previously opted-in, you can also do so using our unsubscribe tool. Arnold Clark Automobiles Limited / Arnold Clark City West Country Limited / City West Country Cruickshank Motors Limited / Sytner Derwent Vehicles Limited / Pendragon Drayton Group Limited / Drayton Esplanade Limited / Esplanade Falcon of Hull & Lincolnshire / Listers G. F. Evans and Sons Limited / Regent Garage Mercedes-Benz Authorised Repairer Gerard Mann Limited / Inchcape Greenoaks (Maidenhead) Limited / Vertu Motors Hughes of Beaconsfield Limited /Vertu Motors Isaac Agnew / Isaac Agnew JAM300 Limited / Europa Mercedes-Benz Authorised Repairer JCT600 Limited (South Yorkshire) Limited / JCT600 Jacksons (C.I.) When we use third party service providers, we only disclose to them any personal information that is necessary for them to provide their service and we have a contract in place that requires them to keep your information secure and not to use it other than in accordance with our specific instructions. Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years. When using service providers (see section 4. d.) and passing on data to third parties based on you consent (see section 3.c. o Mercedes-Benz UK Companies have the right at any time to audit suppliers for compliance against the sustainability clause. to tailor marketing communications or send targeted marketing messages via social media and other third party platforms; for the prevention of fraud and other criminal activities; to undertake credit checks for finance; for the processing of your personal data for the purposes of (further) development of risk instruments and the related reporting by the market and Mercedes-Benz Mobility AG as joint controllers. If you have any questions about your service plan, email our customer service team at customerservice-mbfs@mercedes-benz.com or call us on 0370 242 6200. CRAs will supply public (such as the electoral register) and shared credit information. 12.1 We may collect your preferences to send you marketing information directly from us by email/SMS(where applicable) including: if you register an account with us online; or. Please ensure you discuss this with the relevant parties, and share this information with them, before lodging the credit application. You will find further information and decision-making options here:https://www.mercedes-benz.com.eg/en/passengercars/content-pool/tool-pages/legal/cookies.html. When we use social plug-ins on our websites from social networks such as Facebook and Twitter, we integrate them as follows: When you visit our websites, the social plug-ins are deactivated, i.e. 11.1 We use so-called targeting, retargeting and cookie-less technologies in order to tailor our online marketing (e.g. by sharing your personal information with the DVLA), to detect or report a crime, to enforce or apply the terms of our contracts or to protect the rights, property or safety of our visitors and customers. We only pass on personal data to the latter insofar as this is necessary for the provision and use of the website and its functionalities, for the pursuit of legitimate interests, to comply with legal obligations, or insofar as you have consented there to (see section 7). 3 rd year EQ Extended Warranty. If you have a user account on the network and are logged in when you activate the social plug-in, the network can associate your visit to our websites with your user account. The prices are recommended retail prices for our authorised dealers. Following the steps below will ensure that the process runs as smoothly as possible: Notify a Mercedes-Benz Authorised Workshop as soon as you notice any problem that may be due to a manufacturing fault. Home, mercedes_me_connect@cac.mercedes-benz.com, https://supplier-portal.daimler.com/portal/en, https://www.mercedes-benz.co.uk/passengercars/content-pool/tool-pages/legal/cookies.html, https://tools.google.com/dlpage/gaoptout?hl=gb, https://policies.google.com/technologies/partner-sites, https://www.flashtalking.com/consumer-privacy, https://www.salesforce.com/uk/company/privacy/, https://www.facebook.com/about/privacy/update, https://help.instagram.com/519522125107875, https://adssettings.google.co.uk/anonymous. 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