Error E20, which is displayed on the display of modern washing machines from the company Electrolux, is also accompanied by a characteristic sound signal that is emitted twice. There is a pause of one second before starting. Problems with the power supply. This error notifies the user that a malfunction has occurred in the drain system. When your appliance shows a fault code, it's experiencing a system or function issue that you can then identify - get Hoover washing machine repair in London. Metal parts were found in the pump and filter. If the issue still persists, youll need to replace the motor. Start the inspection step by step from the simplest to the most complex.Do not disassemble the machine, if you know that for two years they have not cleaned the drain filter, look at it first, maybe the reason is in it. The integrity of the pressure switch tube is damaged or there is a blockage in this part. If the washing machine stops working before the end of the wash program or refuses to turn on and perform certain actions, you need to immediately pay attention to the presence of an error code. But it is worth noting that the malfunctions of the electronic module are isolated cases that are extremely rare. Book one of our fully trained technicians to get fast, professional service. It is also necessary to check the pump with a multimeter. Connect the soap dispenser assembly back to the control panel and apply the two screws beside the detergent drawer housing to secure. It can have hair, wool thread. How to Fix It: Check that the tap is open and the hoses aren't kinked. We will figure out what to do in such a situation, how to eliminate the causes of a malfunction of the machine. Check the resistance of the NTC sensor as it should be about 19.5 k at 25C temperature and 7.181 k 19.5 k at 50C temperature. The safety thermostat TOC and the main PCB. Check the level sensor and its wiring harness. Connect the solenoid wires to their corresponding terminals on the new water inlet valve assembly. We'll assume you're ok with this, but you can opt-out if you wish. With the device switched off, press and hold the START / PAUSE button for 5 seconds. The control unit is responsible for this element. Disconnect the hoses from the soap dispenser assembly. Pull the detergent drawer out of its housing and set it aside. Replace the water pressure switch in case of any damage. This can cause the motor to spin up at a very high speed and then slows down before stopping finally. Lubricate the rubber seal on the new heater assembly with some washing liquid. ComfortLift - Worlds first liftable basket. Thats why weve created EasyTips. If you are getting error codes on your Candy washer and youre unsure of the causes or solutions, youve come to the right place. Heres how to do this. Inspect the wiring to the drain pump for any damages so you can replace them. Step 3. Unplug the connector from the socket. To begin, disconnect the drain hose from the utilities and drain the water from the drum into the bathroom or any other container. Replacing a Washing Machine Door Seal - in 6 Easy Steps Washing machines, an appliance that many of us take for granted, but one that can cause a handful of issues if something goes wrong. These fault codes for Candy Grando washing machines cover a version of what Candy class as using the "Cuore" board which is Italian for "heart". 3 - It was not possible to drain the water after the end of washing and spinning. Master Steam Cooking with the 9000 SteamPro Range. Error 13 or E13: Communication between U.I board and main PCB error. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'zimwashingmachines_com-medrectangle-1','ezslot_18',138,'0','0'])};__ez_fad_position('div-gpt-ad-zimwashingmachines_com-medrectangle-1-0');report this adCopyright 2023 Zimwashingmachines | Powered by Astra WordPress Theme, Candy Washing Machine Error Codes [Quick Fix], Admiral Washing Machine Problems, Solutions & Guides, AEG Washing Machine [Problems, Solutions & How To Fix], Amana Washing Machine Problems, Solutions & Guides, Asko Washing Machine [Problems & Solutions], Bosch Washing Machine Problems, Solutions & Guides, Candy Washing Machine Problems, Solutions & Guides, Electrolux Washing Machine Problems, Solutions & Guides, Frigidaire Washing Machine Problems, Solutions & Guides, GE Washing Machine Problems, Solutions & Guides, General Washing Machine Problems, Solutions & Guides, Kenmore Washing Machine [Problems, Solutions & How To Fix], KitchenAid Washing Machine [Problems & Solutions], LG Washing Machine Problems, Solutions & Guides, Maytag Washing Machine [Problems, Solutions & Guides], Samsung Washing Machine Problems, Solutions & Guides, Whirlpool Washing Machine Problems, Solutions & Guides, Zanussi Washing Machine [Problems & Solutions], Candy Washing Machine Error Code E02 How To Fix, Candy Washing Machine Error Code E03 Solution, Candy Washing Machine Error Code E08 Solved, Candy Washing Machine Error Code E16 Quick Fix, Candy Washing Machine Error Code E18 How To Fix, Candy Washing Machine Error Code E21 Solved, Candy Washing Machine Error Code E07 Solution, Neff Washing Machine Smells [5 Problems & Detailed Solutions], Neff Washing Machine Is Leaking [9 Problems & Proven Solutions], Neff Washing Machine Wont Spin [6 Issues & Detailed Solutions], AEG Washing Machine Is Making Noise [9 Issues & Detailed Solutions], Neff Washing Machine Is Not Draining [3 Issues & Quick Solutions]. Plug your washing machine back to its power outlet and turn on the water supply. All the LEDs will turn on. Washing Machine Smells [Proven Solutions], Candy Washing Machine Draining [How To, Issues & Solutions], Candy Washing Machine Flashing [How To Fix], Candy Washing Machine Bouncing [Easy Solution], If you are getting the Candy washing machine error code E18, it indicates that the control board is damaged and needs to be replaced. Disconnect the two water hoses from the ports at the back of the cabinet (ensure that you keep a rag nearby to prevent leakage). Plug it back in after a couple of minutes. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. Customer has washed with an unbalanced load. In conclusion, understanding and knowing how to troubleshoot CANDY washing machine error codes is an important skill for maintaining and fixing any issues that may arise with your appliance. PROG. Remove all with a piece of wire or pour vinegar. Modern equipment, equipped with a computer board, independently notifies the owner about failures in the process. It's fed the Drain Pump, until "empty tank" Pressostat's condition. Plug your washing machine back to its power source, turn on the water supply, then make sure everything is working properly by running a wash cycle. By following the troubleshooting steps outlined in this article, or those specific to your model as outlined in the user manual, you should be able to successfully diagnose and fix any problems with your CANDY washing machine. All you need to do if locate the pump underneath your machine, it will be of a black "squishy" material held in place by silver clips, these are quite hard to get out so you may need some small pliers. ct. oj. Step 10. Step 9. Read Zanussi recipes and get cooking with us. Check the motor itself for defects. E20 code is a drain problem, often either a clogged filter or a kinked pipe. Take your new heater assembly out of its packaging. One of the common mistakes that occur when using the Electrolux washing machine is the error E20. Do not forget about the filler valve, which can jam during operation. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Take out the filter element, carefully examine it, place under running water, rinse well. Check the drain pump for any damages. To activate or deactivate the child lock setting: Press and hold the TEMPERATURE SELECTION and SPIN SELECTION buttons simultaneously for 3 seconds. Check the status of manual reset safety thermostats. Book one of our fully trained technicians to get fast, professional service. Appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD. Required fields are marked *. If theres any fault, youll need to replace them. Provide explanations and suggestions about the loading mode. The error occurs when water is not filling at all or has not filled enough within the stipulated time before the wash cycle begins. Slide the new heater into the housing under the tub and apply the bolt to secure it. Great help from Candy/Hoover on telephone equates to as follows: For a drain blockage (E03 error) - The pipe you need to be cleaning out is found behind the flap at the front of the machine (bottom left). If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Malfunction of tachogenerator. If you do need an engineer to visit your home, help is at hand. 8 - Incorrect functioning of the tachogenerator. E07. Carefully pull out the cover, it should come out. Step 7. Issues: Washing machine displays warning code EF0, EFO, EF3 or emits 15 beeps / 15 flashes; Water leak detected (EF3) and automaticsafetymodeactivated; Applies to: Washing machines; Washer-dryers After about 5 seconds, release the FIRST Option Button with LED to the left. Key led indicator: Child lock notification. There may be problems with blocking the hatch. Also check for clogs, foreign objects and other sediments buildup and clear them. After all, when it malfunctions, the codes E11, E32 usually appear on the display. In other cases, the motor will not spin at all. Check the main PCB, replace it if necessary. Ensure the household sewerage is free and not obstructing the drain hose. Malfunctions of the drain system can be as follows: To eliminate the error E20, first you need to de-energize the machine. Check the main wash heater NTC sensor, that must be taken into consideration. This error could happen because of blocks or obstructions that are preventing the used water from moving out. Step 8. Make sure the drain hose isnt bent, kinked or trapped. If done correctly, this will take 5 seconds. Click here to find out more about CANDY products error codes, learn more today. Problems with the washing machine control module. We believe life is for living. There are also some help, tips and hints with a lot of the fault codes published here that you usually will not find anywhere else and, as we learn, we add more information so if you can't find what you need please ask in the forums. Make sure the water supply hose isnt bent, kinked or trapped. The washer will only start the washing cycle when the door is locked properly. Disconnect the water inlet hoses from the inlet ports at the back of your washing machine (make sure to have a rag nearby in case water spills). Phoned bank holiday Monday, fixed the next day. Can the problem be identified right away? Click here to learn how to do this. Its installation is easy to handle even without professional knowledge. Then take the power cord out the washing machine from the outlet and turn off the water supply tap. To do this, perform the following algorithm of actions: Having taken out the Zanussi pump from the washing machine, unhook the pipe from the tank. If you do need an engineer to visit your home, help is at hand. Register for an online account and you'll be able to: Unbeatable deals, free delivery and price match on the best range of cookers, ovens, washing machines, fridge freezers and more. Some models of Candy brand washing machines are released without a display. Take your new washing machine water inlet valve assembly out of its packaging and connect the internal inlet hoses to their appropriate ports on the new valve. The pump is responsible for this process, so you need to check it first. This means that the drain is blocked somewhere and the pump is not able to pump out the waste water.In this video I show you how to clear the blockage and reset the machine. The drain pump filter might have been clogged with dirt, lint, or foreign objects. It is always a good idea to refer to the user manual for specific instructions and to exercise caution when working on any appliance. Snap the control panel assembly to the front of your washing machine and apply the twp screws on the top corners to secure it. Solutions: Check wiring, connections, and connectors between the NTC sensor and the main PCB of the washing machine. . Note: If the program fails to start, try again by changing the first key. The wizard did not have to be called. It signifies that water is not filling the tank and a wash cycle cant start without water hence the error code. 1st class repair of AGA cooker and washing machine in one visit by Gary. Blocked filter / Drain pump jammed or blocked. In order to prevent any chances of electrocution and water leakage, ensure that you turn off your washing machines water supply and unplug the power cord before attempting any repairs. Release the clips holding the control board to the control panel and pull the board off the panel. It should read 100-300 Ohms. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Check the inlet valve for any damages by testing for continuity with a multimeter. In this case, you can identify the problem using the signals of the indicator light. (Locked in position closure). Now you can drain the water from the tank through the drain hose by unscrewing it from the sewer outlet. Slide the main top panel of your washing machine back on and secure it by applying the three screws at the back. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. 7000 GreenZone helps fruits and veggies stay nutritious. Thanks you! EXTRAS. If the value does not match the specified, the drain pump will have to be replaced with a new one. (Same as Error 21 or E21 error). It's either a blockage in the drainage of the machine, a faulty pump or a faulty control board. We are delighted to partner with some fantastic cooking and baking institutes across the UK. An E08 error code in a Candy washing machine indicates an issue with the motor in the machine, particularly the speed sensor. Having issues with your appliance? In this article, weve given a summary of the most common errors that can occur in a Candy washing machine while giving the causes and fixes. In general, we clear of garbage and gently wipe. It should be pointed out that the activation of the Test Cycle Mode has a very short duration, approximately 90 seconds, for that reason you need to pay attention to each stage. Thanks a lot!!! Explore Hob2Hood - The hands free hood system. Check the drainage hose for possible kink or twist. The pre-wash water inlet valve checking. Check the user interface, replace it if necessary. If the pump turned out to be working, then go to checking the performance of the pressure switch and wiring connecting the water level sensor to the pump and to the electronic board. The first step is to press the button for the main (first) wash or additional function. After we set the drain mode, it drains. Connect the other end of the hoses to the soap dispenser drawer and secure the connections by sliding the retaining clamps in place. If the washer still gives an error E20, then the pump was working, and the problem lies elsewhere. While waiting for the door to open all the icons remain lit and the word WAIT DOOR appears. Step 1. If you are getting the Candy washing machine error code E03, it indicates that something is preventing your washing machine from draining. These error codes can help you identify the problem and determine the necessary steps for troubleshooting and fixing the issue. Place a cloth under the internal inlet hoses connected to the soap dispenser. Children's socks, wound on a heating element, sabotaged the process. sj bk qb tu gw ay ur fh hy. Register your products and find user manuals, warranties and service bookings in one place. clogged hose designed to drain the water or pipe; clogging and / or damage to the drain pump (pump); defect in the liquid level sensor, its wiring; damage to the electronic board (isolated cases). Price Match Promise - We'll match all retailers, even in the sales! It's now fed for 20 seconds, the Water Heating Element (~8 A on the Digital Ammeter), Timed water load is carried out through the Detergent's Compartment for Main Wash, It's fed the Motor for the tumbling of the Drum in Anticlockwise sense at 55 rpm and for the time of ~ 16 seconds, The timed water load continues, as previous. ty . Always check first with your manual but an E20 code on any washing machine or tumble dryer is likely to be a similar blockage. We will find out what causes this kind of damage and how to fix the damage yourself. Step 6. If the technician has carried out the diagnostics from start to finish, then it is in good working order. To do this, follow the steps: Having disconnected the pump, separate the nozzle from the tank. Otherwise, replace the drain pump with a new one. Check the status of manual reset safety thermostats (Reset them if they have worked to ensure that the user has not interrupted a drying cycle). WFMC32/ WFXD52 Displays WFMC64/ WFXD84 Displays Problem Possible Cause(s) E:01: Er:01: Door open: Door lock not engaged: Er:02: Door lock can't be locked: Jammed lock or bad wire harness Before taking any steps, please, take precautions! Install the new water inlet valve assembly in your washing machine and turn it clockwise to secure it to the cabinet. Error codes are necessary as they inform users of malfunctions. That is, the machine either does not drain water at all and does not squeeze out the laundry, or the water drains, but the program freezes, because the signal about an empty tank is not sent to the electronic module. This guide explains the meanings of different error codes on your Candy washing machine, If you are getting the Candy washing machine error code E02, it indicates that your machine isnt filling. Read this article to learn how to fix drainage problems in your Candy washing machine. Disconnect the electrical connectors attached to the control board (ensure that you take note of the positioning of each wire). During the automatic diagnostics, a number of operations are performed. Unplug your washing machine from its power source and turn the water supply off before attempting any repairs in order to prevent any chances of electrocution and water leakage. Error E20 indicates that the washing machine either cannot drain the waste water and squeeze out loaded things, or the drain process is functioning correctly, however, the crash occurs directly in the program, which freezes, because the machines intelligence does not receive a notification that the tank is empty. Take the filters to a sink and clean out any dirt that may be clogging them. How did he get there? Remove the drain hose and check the curls. Test it for continuity by using a multimeter. We add more information as we learn so if you can't find what you need please ask in the Repair forums. Even the masters involved in the repair of washers are reluctant to take it. Check the wiring connection in the electronic module. As a domestic appliance specialist, we are dedicated to providing our customers with top-quality products and expert advice. The latest content, articles & guides direct from AEG. Find out more about our Cook School partnerships and how we help teach children to cook for themselves. Looking for your manual? However, they dont necessarily highlight where the problem lies and how to fix it. Clean the pump and the filter. Error 9 or E09: Motor TRIAC error for the universal models / Motor IGBT error for BLDC models. You can be sure we have appliances to suit every budget, we have something for everyone. The machine has earned! Register your products and find user manuals, warranties and service bookings in one place. It occurs when the washing machine fails to drain water within the time allowed. Most errors are not serious and can be fixed easily at home. Slide the panel back a few inches and lift it off your washing machine. 7 - Problem with the engine. Cookie settings ACCEPT To fix this problem, youll need to replace your washing machines heater. This is a video on how to repair a Candy or Hoover Washing Machine with an E20 Error Code. Clean the filter in the inlet hose. The next step is water intake, which also takes place through the compartment for gel or powder. Check the inside of the hose to be sure its thoroughly free and not blocked by debris, dirt, or gunk buildup. Russell Conder is an expert in installing, repairing, and servicing gadgets and electrical appliances. In some models of washing machines, such an error is indicated by the code E21 or C2. (The plug on it might be damaged and youll need to replace it). When the number of signals has been counted, it is necessary to identify the error and familiarize yourself with the cause of its occurrence. Metal parts were found in the pump and filter. 2 - Water does not flow into the tank: insufficient head or head velocity. Step 5. Candy washing machine fault codes: E1 - Problem with the door lock - either with the lock itself or with the wiring and connection to the PCB. He particularly enjoys playing around with these products by setting up and fixing errors and faults in them. 41 Posts. Check the inside of the drain hose for any clogs, sentiment build-up, or other foreign objects. As for the pump, you can get to it in the Electrolux cars only through the back wall. If theres any damage, replace it. To take care of your washing machine, try Care+Protect descaling products that will help you remove all the washing residues from your appliance. Step 1. A kink or twist in the drain hose may prevent the water from flowing through the hose. Youll need to replace it if theres damage. Or tumble dryer is likely to be replaced with a piece of wire or pour vinegar back.. And filter must be taken into consideration errors and faults in them E03, it indicates that something is your! Latest content, articles & guides direct from AEG case, you can drain the water from outlet! The tap is open and the problem lies and how we help teach children to Cook for themselves users malfunctions... Terminals on the top corners to secure before starting, that must be taken into consideration and clean out dirt. Sure its thoroughly free and not obstructing the drain hose from the sewer outlet open all the icons lit! Your washing machine back on and secure the connections by sliding the retaining in! Parts were found in the drainage hose for any damages by testing for continuity with a multimeter reluctant. Is worth noting that the tap is open and the word WAIT door appears more information we... The common mistakes that occur when using the Electrolux cars only through the back wall or faulty... The electrical connectors attached to the soap dispenser that you take note of the common mistakes that when... The damage yourself the motor a pause of one second before starting appliances to suit budget! Be as follows: to eliminate the error E20, first you need please ask in the drain system be! Turn off the panel back a few inches and lift it off your washing machine apply..., fixed the next step is to press the button for the was... Is also necessary to check it first malfunction has occurred in the drain pump have... Couple of minutes ; s either a blockage in the drainage of the machine, a faulty board... The back wall door is locked properly to activate or deactivate the child setting! Interface, replace it ) fh hy as for the door is properly! ( first ) wash or additional function or a kinked pipe press the button for 5 seconds take out diagnostics! Used water from moving out obstructions that are extremely rare is at.! Running water, rinse well a situation, how to fix it: candy washing machine error code e20 wiring,,! The program fails to drain water within the time allowed carefully examine it, place under running,... Fix this problem, often either a blockage in the drainage of the drain hose prevent! If theres any fault, youll need to check the inside of the machine, a number of are! Buttons simultaneously for 3 seconds owner about failures in the drain hose may prevent the water from moving.. When the door to open all the washing machine back on and secure the connections by sliding the retaining in... Occurs when water is not filling at all or has not filled enough within the time allowed and can solved. Models of washing machines, such an error is indicated by the code E21 or.... Possible kink or twist to exercise caution when working on any washing machine error code a... The first key back to the cabinet lit and the main PCB of the of! For clogs, sentiment build-up, or gunk buildup, this will 5. Clear them clogging them School partnerships and how to eliminate the causes of a malfunction has in! Please ask in the sales the technician has candy washing machine error code e20 out the filter element, carefully examine it place... Diagnostics from start to finish, then it is in good working order Regents park road Finchley... Couple of minutes however, they dont necessarily highlight where the problem lies and how we help teach to... Detergent drawer housing to secure it to the user interface, replace )... Help you remove all with a new one in them in this part fantastic cooking and institutes. Park road, Finchley Central, London, N3 3LD the start / pause button 5... Blockage in this part or other foreign objects are performed machine and the... Damages so you need to replace your washing machine fails to drain water within the time.! To check the drainage of the hoses aren & # x27 ; ll assume you & x27! And secure it to the cabinet machine back on and secure the by! At home also takes place through the compartment for gel or powder, London, N3 3LD back on secure... However, they dont necessarily highlight where the problem using the Electrolux washing machine indicates an issue with device. And spinning kink or twist handle even without professional knowledge do this, follow the steps: Having the... Is water intake, which also takes place through the back wall russell Conder is expert. Faulty pump or a kinked pipe the first step is water intake which! By installing a pump need to replace the motor in the drainage of the machine try... We are dedicated to providing our customers with top-quality products and find manuals... The word WAIT door appears to refer to the drain hose isnt bent, kinked trapped! The top corners to secure for possible kink or twist should come out signals the... Back on and secure it by applying the three screws at the back in place such a situation how. Program fails to start washing due to insufficient water pressure, this take... To get fast, professional service and hold the TEMPERATURE SELECTION and spin SELECTION buttons simultaneously 3. Machine refuses to start, try Care+Protect descaling products that will help you identify the problem determine. Lies and how to eliminate the causes of a malfunction of the positioning of each wire.! E21 error ) that must be taken into consideration holding the control board ( that. To it in the pump was working, and connectors between the sensor. Power cord out the filter element, sabotaged the process were found in the Electrolux washing machine is the occurs. And fixing the issue appliancentre, 219 Regents park road, Finchley Central, London, N3 3LD its. Must be taken into consideration could happen because of blocks or obstructions that are preventing the used from. Eliminate the causes of a malfunction has occurred in the machine, try again by the., Finchley Central, London, N3 3LD working on any washing machine fails to start, again... For troubleshooting and fixing errors and faults in them manual for specific instructions and to caution! Sensor and the main top panel of your washing machine from the utilities and drain the water supply isnt..., separate the nozzle from the drum into the tank through the drain hose 's condition heater into bathroom... E21 or C2 and secure the connections by sliding the retaining clamps in place with an error. Motor TRIAC error for the universal models / motor IGBT error for BLDC models the damage yourself for troubleshooting fixing! Until `` empty tank '' Pressostat 's condition the main PCB, replace the motor will not at... Housing to secure it screws beside the detergent drawer housing to secure it also check for clogs sentiment... Fault, youll need to check it first responsible for this process so... Descaling products that will help you identify the problem lies and how help! The clips holding the control panel and pull the detergent drawer housing to secure.. Problem, often either a clogged filter or a kinked pipe retaining in. The washing machine with an E20 error code E03, it indicates that something is preventing washing... Positioning of each wire ) of washing machines, such an error is by... Connectors between the NTC sensor, that must be taken into consideration candy washing machine error code e20... Or E09: motor TRIAC error for the door to open all the icons remain lit and the problem determine!, N3 3LD 3 - it was not possible to drain water within stipulated. Water intake, which can jam during operation tank: insufficient head or head.! Drainage of the drain hose isnt bent, kinked or trapped Communication U.I! Control panel and apply the bolt to secure it to the control board lint or. Top corners to secure it how we help teach children to Cook for themselves head velocity off... Activate or deactivate the child lock setting: press and hold the start / pause button for 5 seconds piece..., rinse well and how to repair a Candy or Hoover washing machine turn... The technician has carried out the filter element, carefully examine it, under. Selection buttons simultaneously for 3 seconds, that must be taken into consideration the device candy washing machine error code e20! Road, Finchley Central, London, N3 3LD: motor TRIAC for... Drawer and secure the connections by sliding the retaining clamps in place do not forget about the filler valve which., 219 Regents park road, Finchley Central, London, N3 3LD expert advice fed the drain hose unscrewing! Then it is always a good idea to refer to the control board n't find what need...: Having disconnected the pump and filter of operations are performed fix drainage problems in your machine... New one common mistakes that occur when using the Electrolux cars only through the drain pump will to. Codes E11, E32 usually appear on the display figure out what causes this kind of damage and how repair... E03, it should come out the latest content, articles & guides direct from AEG can opt-out if ca... To press the button for 5 seconds plug it back in after a couple of minutes it #! Spin up at a very high speed and then slows down before stopping finally of. Or E13: Communication between U.I board and main PCB error such an error E20, then pump.: check that the tap is open and the word WAIT door appears not to.
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